Notations are based on the Specified Commercial Transaction Act

Distributor Sohimi Japan K.K.
Operating Manager Kenji Sato
Address

2F, Kisuke Ochanomizu Building, 2-2-17 Sotokanda, Chiyoda-ku, Tokyo 101-0021 (Head Office)
3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023 Shinjuku Mizuma Building 6F (Shinjuku Branch *Returns not accepted)

TEL
03-6285-2966 (paid)
Reception hours 10:00-13:00 14:30-18:00 (excluding weekends and holidays)
*Please contact us by e-mail if it is outside the reception hours.
Email Address support@sohimi.jp
Home Page https://www.sohimijapan.com/
Product Price Please refer to each product page.
Fees other than for Product
・For orders totaling 6,999 yen or less, the shipping fee is 500 yen.
・For orders totaling 6,999 yen or more, shipping is free.
Payment Method
・Credit card (Visa, MasterCard, Amex, JCB)
・Shop Pay
・Apple Pay
・Google Pay
・Amazon Pay
Payment Period
・Credit card payment: Payment will be confirmed when you order the product.
・Payment with Shop Pay: Conforms to the contract details of Shop Pay. Please contact Shop Pay.
・Payment with Apple Pay: Conforms to Apple Pay contract details. Please contact Apple Pay.
・Payment with Google Pay: Conforms to the terms of the Google Pay contract. Please contact Google Pay.
・Payment with Amazon Pay: Conforms to the contract details of Amazon Pay. Please contact Amazon Pay.
Delivery Time We will ship within 2 business days from the date of your order.
Returns / Exchanges *Due to the nature of the product, we do not accept returns, exchanges, or cancellations due to customer convenience.
*Please note that we cannot accept cancellations of orders due to partial shortage of items in the order.
*Orders cannot be canceled due to reasons such as the product not arriving in time for the specified arrival date. If it is inconvenient if the product does not arrive on the specified arrival date, please be sure to contact us for confirmation before ordering.
*In the unlikely event that there is a defective product, we will exchange it for a good product as long as it is unused and has all the accessories. Please be sure to contact us in advance by e-mail or phone within one week from the date of shipment of the product, and return the defective product to the address specified by us.
*We are not responsible for the product if it is returned without contacting us.