Privacy

SOHIMI JAPAN, K.K. (hereinafter referred to as “the Company”) operates the website https://sohimijapan.com/ (hereinafter referred to as “this Website”). In order to provide high-quality services, we may collect personal information such as names, addresses, telephone numbers, and email addresses. The Company complies with all applicable laws and regulations regarding the protection of personal information and has established the following Privacy Policy to ensure that customers can use the SOHIMIJAPAN ONLINE SHOP with confidence and security.

This Privacy Policy explains how the Company manages and uses personal information relating to customers, employees, and other related parties (hereinafter collectively referred to as “Users”). The Company exercises the utmost care in handling and securing personal information and ensures that all employees and related parties involved in our business activities strictly comply with this Privacy Policy.

【About Personal Information】

In this Privacy Policy, “personal information” refers to information relating to a living individual as defined under applicable personal information protection laws, including names, addresses, telephone numbers, email addresses, and other information capable of identifying a specific individual, including information that can be easily cross-referenced with other information to identify a specific person.

【Purpose of Use of Personal Information】

The Company may use personal information for the following purposes:

・Shipping products, providing services, and after-sales support
・Sending requested materials or documents
・Responding to inquiries and consultations
・Providing information regarding products, services, and events
・Marketing and promotional activities
・Providing information related to our services
・Managing seminars and events
・Conducting campaigns, contacting winners, and shipping prizes
・Data analysis and research for the development of new services
・System maintenance and troubleshooting
・Exercising rights and fulfilling obligations based on contracts or applicable laws

【Provision of Personal Information to Third Parties】

The Company will not disclose or provide collected personal information to third parties except in the following cases:

・When the customer has given consent
・When required by law
・When necessary for outsourcing services within the scope required to achieve the intended purpose
・When personal information is jointly used and the relevant details have been notified to the individual in advance
・When necessary to protect human life, body, or property and obtaining consent is difficult
・When disclosure is requested by public authorities such as police, prosecutors, courts, or consumer protection agencies

The Company may also provide information to trusted third-party service providers supporting our operations, including payment processing, customized advertising, billing collection, affiliate programs, fraud prevention, security investigations, and related business operations.

【Supervision of Outsourced Contractors】

The Company may provide certain personal information to external contractors when necessary to provide products or services. In such cases, the Company will appropriately supervise and manage contractors to ensure proper handling of personal information.

【Management of Personal Information】

The Company strictly manages personal information in accordance with applicable laws and strives to maintain confidentiality. However, the Company does not guarantee complete prevention of information leakage, loss, unauthorized alteration, or other security breaches.

【Disclosure, Correction, or Deletion of Information】

If an individual requests disclosure, correction, suspension of use, or deletion of their personal information, the Company will respond promptly after confirming the identity of the individual, unless refusal is permitted under applicable laws or legitimate business reasons. Requests made through authorized representatives are also accepted.

【Changes to Purpose of Use and Policy】

Changes to the purpose of use, management methods, or other aspects of this Privacy Policy shall become effective once the revised Privacy Policy is posted on this Website.

【Security】

This Website is authenticated by GlobalSign. Credit card information provided during transactions is encrypted using SSL (Secure Sockets Layer) and stored in an AES-256 encrypted environment. While no internet transmission can be guaranteed 100% secure, the Company complies with PCI-DSS standards to maximize security.

【Disclaimer】

The Company shall not be liable for any acquisition of personal information by third parties in the following cases:

・When a customer voluntarily discloses personal information through Website functions or other means
・When the customer subsequently approves the acquisition by the third party
・When personal information is obtained through linked external websites
・The Company assumes no responsibility regarding privacy protection on external websites linked from this Website

【Changes to This Privacy Policy】

The Company may revise this Privacy Policy without prior notice in response to social changes, technological developments, or changes in the business environment.